FAQ

HANSA-FLEX is a global player in the fluid technology with more than 400 branches worldwide, which are all part of an interconnected network. We provide expert service on manufacturing and logistics for connection elements for hydraulics and more. We are the place to go for metric and conversion adapters. With access to more than 125,000 parts of the highest quality, we are able to offer the complete range of hydraulic products. Contact us for more information.
We are located at 3-295 Connie Cr. Concord, ON L4K 5R2
Our hours of operation have been temporarily adjusted to: Monday to Friday: 7:00AM to 5:00PM Saturdays (except long weekends): 8:00AM to NOON
We have a service counter at the back of the building. Due to current events, we have implemented strict measures to keep our staff, customers and community safe.
We ship with a variety of couriers. Our cut off for next day shipping is 4:00PM as couriers start picking up before 5PM. We also offer prepay & charge if you do not have a courier account. We also offer RUSH service delivery (same day); please let us know in advance and we will quote you.
For customers who are NOT on account: We accept all major credit cards, debit and cash. We do not accept any check payments from walk-ins.
Please contact us if you want to open an account with HANSA-FLEX Hydraulics Canada Inc.
We are diligently working on the Canadian HANSA-FLEX online shop and hope to go live in Q4/2020. If you have any questions, please contact us.
You can order via e-mail, you can call us or you can fill out our contact form on the front page to request a call back. You can also walk in to the service counter. It helps us when you bring a sample or drawing.
We offer AW32 and AW46 which both come in 20 LITER pails.
Please request a MTR (mill test report) at the same time you are placing your order for tubing. We cannot provide MTRs in the aftermath as each batch is unique.
Currently we do not offer CRN process. If you require CRN please contact us as we decide on a case by case basis.
Preventive maintenance of hydraulic systems and machines can be so simple - with the My.HANSA-FLEX customer portal. By marking them with our well-known X-CODE, you can view all hose assemblies online and maintain your data yourself. Define maintenance and inspection intervals, arrange service appointments and have visual inspections carried out meeting legal requirements. We will be happy to advise you on the subject of preventive maintenance and hose management without obligation and show you our demo version. Please contact us for further information.